Frequently Asked Questions
A customer who is having difficulty paying for your product or service signs up through your website to crowd finance their purchase. Your customer has the opportunity to customize their campaign before sharing it on social media to begin raising money. When donors give money, we treat it like a pledge that is only withdrawn from their account once the campaign is fully funded. At that point, the money is placed right into your company account. Easy!
CoCoPay uses the all-or-nothing campaign style, so you cannot end a campaign early. However, this is a great opportunity for your customers to ask their friends and family to help raise that last little bit. Alternatively, they can use their credit card to finish the campaign. It achieves the same result!